Inbound Services

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An Inbound 13/1300/1800 service allows customers to call your business from anywhere in Australia by dialling a single, national 13, 1300 or 1800 number.

Your Inbound number can be configured with a number of options.

• Divert Function: Divert to landline / mobile.
• State Based Routing: Calls can be routed differently based on the location of the caller.
• Time of Day Based Routing: Calls can be routed differently based on the time of the call.

This guide will show you how to configure your service.

Logging into the Management Portal

To log into the Management Portal head to https://inbound.telair.com.au and enter your Account Code, Username & Password.

Note that you can recover your password with the 'Forgot Password' button.

Tip: You'll need to obtain your login details from Telair before you can access the Inbound Management Portal.